Complaints Administrator


This job does not exist anymore.

Try running a new search or browse our vacancies.

Or fill in the form below to receive job alerts.

2019-08-05 10:37:321970-01-01 Coast Specialist Recruitment
Job Type Permanent full-time
Area Surrey, UK
Sector FINANCIAL SERVICES - Compliance/T&C
Salary £25,000 - £35,000
Start Date
Advertiser Karen Halliday
Job Ref keh-13114
Job Views 329
Description

Complaints Administrator

Responsibilities

  • Assist and support the complaints manager in handling complaint investigations
  • Assisting with complaint related administration
  • Support Quality and Risk team and compliance

Compliance responsibilities

  • Apply a risk based and common sense approach to the compliance monitoring and complaints processes
  • Liaising with other team members where relevant in respect of relevant complaints
  • General document management
  • Assist in producing internal or external communications
  • Assist in collating and assessing relevant management information.

Requirements

  • A good level of knowledge regarding the financial services industry due to industry experience, preferable in retail / IFA environment .
  • Some understanding of FCA rules and their interpretation / application
  • Highly developed analytical, observational, written and verbal communication skills.
Keywords
Sector Clear
Area Clear
Job Type Clear
Salary Clear
Sign in
Register
Similar Jobs
  • IFA File Reviewer-Field Based- Essex c £40k
    UK, Essex
    Compliance/T&C
    £40 - 42,000 pa

    Our client is a bespoke compliance and training solutions provider with offices in Essex and clients across the country. They are now seeking a consultant to work based from home but visiting clients on a daily basis.

    Email Me Jobs Like This
    Subscribed to similar jobs notifications

Contact Coast Specialist Recruitment

Essex Branch:
Coast House
387 London Road
Hadleigh, Essex
SS7 2BY

Telephone: 01702 713739 | info@coastsr.co.uk

Surrey Branch:
Aqua House
30 – 32 High Street
Epsom
Surrey
KT19 8AH

Telephone: 01372 738020 | info@coastsr.co.uk

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Resolution Used to ensure the correct version of the site is displayed to your device.
essential
Session Used to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google Analytics Google Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No

More Details